1. Ourtime.com
  2. Ourtime Customer Service

Unfortunately, OurTime is available only in two countries (the USA and Canada) that is why it’s no wonder that over 1,500,000 members are from the USA, and 180,000 users are active weekly. Every month, more than 8,000,000 visitors come to the website and 7,700,000 of them are Americans. However, there are many users from Canada on OurTime too. I found it very interesting that the monthly membership prices on OurTime are displayed as the rates that are charged on a weekly basis. This is definitely an effective marketing tactic, because at first glance I was about to say that this was the most affordable dating app there is. OurTime Dating Site Review: Main Features Explained. Our Time is one of the projects from People Media that saw the world in 2011. This is a niche dating site, designed specifically for mature, 50+ audiences. This international platform works all globally and offers its users a chance to communicate with peers locally or across the globe.

OurTime is one of the most reliable senior online dating platforms in Canada, a place that enables everyone to find a soulmate regardless of their age. Read this honest review to find out more. '>
8.6/10
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OurTime is one of the most popular senior dating sites in Canada. This site not only understands what it is to be over 50 but celebrates this exciting chapter of our lives. It provides men and women older than 50 with the opportunity to meet like-minded users in the area. The people behind the site focus on the specific interests and desires of this age group. With OurTime, everyone has an equal chance to find their significant other. This detailed OurTime review will give you an insight into the possibilities and main features of this site.

Ourtime.com

First Glance

The sign-up process has a few easy steps in which you provide basic information about yourself – who you are interested in, your area of residence, zip code, date of birth, and email. Then you are asked to upload your profile photo (up to 30 of them) and to answer a couple of questions concerning your personality and preferences (you may skip both if you do not feel like doing it at the moment). The entire process is extremely simple, it does not take more than 3 minutes, and it does not require that you are computer-savvy, which is important bearing in mind the member structure of the site. At the end of the process, you will be prompted to subscribe in order to unlock all the features available to premium users. This step can also be skipped, although you will not be able to explore the site in its entirety if you choose to do it. Afterward, you can quickly jump to your home page, where you can check out, flirt with or send messages to your potential matches.

You’re Never too Old to Date – Try OurTime!

Layout And Usability

Although the website is not among the most richly designed you have ever seen, it is obvious that its main purpose is to be functional. It is successfully adapted to its member structure, so it is extremely easy to navigate and understand from day one. Everything is neatly organized and you will have no problem getting used to it and finding your way to any desired feature. Your homepage is a large feed of potential matches you can easily scroll through, seeing their profile picture, age and location, and you can start showing interest in your potential matches right away. The site works like clockwork, offering you a pleasant user experience, with no fear of any technical issues. You can also use it via a mobile phone application.

Features

Whereas the site contains most of the regular dating site features, it enables you to enhance your chances of success even if you are a free user. Without a subscription, you may see other users’ profile pictures, age, and location, send them flirts (similar to liking or poking) or private messages, show that you are interested or chat with those currently online. The search feature offers many filters to choose from, based on your preferences, so you can choose your potential matches according to different criteria, such as body type, status, religion, ethnicity, age range, location, and more. The platform has an algorithm that shows you new matches every day, so you have a lot of opportunities to connect with different people that suit you (provided that all the information on their profile is accurate). However, as already mentioned in this OurTime review, if you want a complete experience, you need to become a premium member. With the paid subscription, you get access to special features, like Promote Me (highlighting your profile), Connect Me (chatting offline), Virtual Gifts, Profile Pro, and more, that significantly increase your chances of finding your soulmate.

Member Base

The site is focused on a certain age group (50+), although anyone older than 18 can sign up. Other than that, the user structure is very diverse, with people from different backgrounds and with various hobbies, interests, and stories to tell. Even though there are some fake profiles on the site, the people behind it do everything they can to keep trolls and spammers away from the real users who seriously want to find someone. With more than 8 million global visits, there is an opportunity for everyone to find a soulmate on this site. Even though this is an international platform, most of the users come from America and there are about 180 thousand active users per week, with women slightly outnumbering men (55-45%).

Conclusion

To conclude this OurTime review, this dating platform is among the most popular senior dating sites with a good reason – it is easy to navigate and use, it has many options even for non-subscribers, and it gives you plenty of opportunities to find a person that suits your needs and preferences. 50+ is, unfortunately, a neglected demographics in online dating, but OurTime is dedicated specifically to older adults looking for love – and it can help you find love, friendship, and companionship, too!

Most online dating websites are geared either towards the younger crowd in their twenties and thirties with examples like OKCupid and Plenty of Fish or towards the middle-aged crowd in their forties and fifties with online dating examples like Match.com and eHarmony.com. However, the senior crowd isn’t entirely left out of this online dating sensation due to online dating websites like OurTime.com. It’s never too late to look for love and to find romance even at an advanced age. For a senior citizen, there may not be many options but Our Time is specifically designed to help the older crowd find true love and romance.

OurTime.com reaches out to those seniors in the fifties, sixties, seventies, and even eighties who are single and are looking for dating and a relationship with seniors of a similar age and location. OurTime is considered to be an easy-to-use dating site with simple and straightforward approach to dating for seniors that will make it useful for them to find what they are looking for.

OurTime is only available in two countries at the moment: the United States and Canada. It’s only available in the English language because of the fact that the website is only possible to access in English-speaking countries. Although the number of total members is unavailable, it can be assumed that there are a couple of million members using the website actively.

In order to use OurTime, you have to be at least eighteen years of age although that shouldn’t be much of a problem considering that most of the users range from fifty to eighty years old.

OurTime is operated by People Media, which is owned by Match Group Inc. Match Group also owns and controls other online dating websites such as Tinder, OKCupid, Plenty of Fish, etc. Match Group Inc. is also part of and is subordinate to the IAC or InterActive Corporation.

OurTime has a reputation of being a reliable and comprehensive online dating website which has a well thought out layout and a good display. Since most of the users are seniors, the layout is easy to use and simple to navigate. There are a lot of different features available for both free and paid members which can help the elderly members of the website find love without too much hassle.

Part of the makings of a good online dating website is giving users the ability to communicate effectively with other members with a number of options available to make it that much easier. In order to communicate with visitors, members, and potential matches, any user can send another user an e-mail message, an innocent flirt, or some nice virtual gifts.

Unlike most websites, OurTime.com also gives the option to any of its’ users to start a live chat with another member when they’re online and available. There are also enough questions posed to the members of this online dating website so that the seniors who match with each other will have a lot in common and be very compatible to begin dating and even start a relationship together.

Our Time Review

Main Features

When it comes to free memberships, these members will be able to access all of the main features that make up the bulk of the needs that any user would need on OurTime.

There are also two types of profiles that are available to both free and paid users of the website. The first type of profile is the ‘basic profile’ which is less time-consuming but not as informative as the other type of profile.

The second type of profile is the ‘complete profile’ which is much more informative and in-depth but a lot more time-consuming to fill out.

  • Basic Profile

It’s very easy to work on and complete a basic profile on OurTime. When you first sign-up, you’ll be asked to fill out basic information about yourself and who you are.

This basic information includes information such as your gender whether it be male or female, what you’re looking for on the website whether it be casual dating or a serious relationship, your current location, your username for the website, your password, your date of birth, and your e-mail address.

  • Pictures

In addition to the basic information, you’ll also be able to upload pictures from your computer files or you can choose to upload them directly from Facebook when you link to the two applications together.

The following formats for pictures will be accepted on the website without any problems: JPG, GIF, PNG, and BMP. It’s important to be aware that the maximum file size for uploading is only 5 MB so it’s necessary to check the size of the file before you begin to upload the picture to the website.

  • Short Essay

If you’re worried about the amount of information that will be displayed on this type of profile, do not worry because you’ll be able to write a personal essay about yourself of up to 1,250 characters total. With this space on the profile, you can talk about your background, likes/dislikes, interests, and the kind of romantic partner you’re looking for.

Ourtime Customer Service

  • Greeting

For basic profiles, you can also include a formal greeting welcoming other users to your profile and giving a few keywords to them about what personal qualities you exhibit such as ‘kind’, ‘caring’, ‘adventurous’, ‘romantic’, etc.

This greeting can also be different in that it can instead reflect your interests, hobbies, and passions. A few examples of this kind of greeting could be: “Passionate ballet dancer”, “Avid soccer player”, “Movie going enthusiast,” etc.

You’ll also be able to get better matches by selecting the pictures from other members that you like the most in other profiles which can help to improve the algorithm used by OurTime.com.

  • Full Profile

If you want to get the most out of your newfound profile, it’s important to go beyond the basics and fill it out completely. By doing this, you’ll get better matches, more visitors, and gain more interest overall from other users using OurTime to find love.

  • About Me Section

When it comes to the ‘About Me’ section, you can easily expand your answers to include additional information about yourself. For example, you can highlight your level of education, current profession, career path, religious beliefs, income level, and even your political beliefs as well.

Account

You can also include information about the town or city where you were born and later grew up along with your current marital status, if you have children or not, if you have pets or not, your smoking and drinking habits, etc.

You’ll also be able to get more physical about yourself by describing to other users your height, weight, body type (athletic, overweight, etc.), hair color, eye color, race / ethnicity, etc.

Ourtime Dating Canada

All of this information is optional to include since it is very personal in its nature of questioning but if you would like your profile to be truly complete, it may be best to fill out this additional information so that other users will have a better idea of who you are and what you are about.

  • Personal Essays

If you choose to go deeper into your profile, you can go ahead and complete the ‘personal essays’, which ask each user to write about different topics regarding themselves and their beliefs.

A few examples of these personal essays include “A little about me…”, “I’d just like to add…”, etc. In order for other users to know more about you, it’s highly advisable to answer personality questions that are generated by the algorithm and matching system of OurTime.com.

Some of these questions will be quite random and general in nature such as “Do you like reading?” and others will be more specific and relating to your personality such as “What’s your ideal romantic date?”

  • My Top Interests

OurTime.com will also ask you to choose your top interests and hobbies by listing the top three for you personally in the ‘My Top Interests’ list which will be highlighted on your profile and those of other members who choose to participate.

Canada

In order to get other members interested enough in messaging you, any user can propose up to four question ideas on their profile that should be answered by interested members when they want to send you a message if they’re curious about answering you.

Some of these questions on your profile that you could ask of other members to answer could include ones like, “What’s your ideal first date?”, “Are you introverted or extroverted? Why?”, “If you could travel anywhere in the world, where would you go?”

These questions will help spark some good ideas for those members who would like to message you but don’t know what to say to you. They can send you a message by replying to one of these questions on your profile and from there a basic conversation will be able to begin.

After following all of these steps, the profile will be complete with enough pictures and personal information which will pay off without too much effort as members increasingly visit your profile in greater numbers and send you some messages that will pique your interest.

Additional Features

Unfortunately, in order to get access to all of the features on the website, OurTime.com, it’s important to realize that you have to sign-up and register as a paid member to reap the benefits of being able to use all of the features that this website offers.

When you sign-up as a paid member, you can enhance both the potential matches you receive in your results as well as the ability to use the search option to access the whole membership base rather than a select number of users.

With an advanced membership, you’ll be able to see what other members are doing on the website without any constraints.

For some examples, you’ll be able to see who exactly is flirting with you, to see who has favorited you and your profile as well as see which members may have liked your profile photos. By being able to see which members have initiated these actions with you, you’ll be able to feel free to send them a message, chat with them, or favorite or like them back. By having the freedom to see what other members are doing when they interact with your profile, you’ll also be able to pursue their interest without any problems.

Ourtime customer service

When you want to pursue that interest, there are a couple of options in order to get in touch and contact them directly.

  • Instant Messaging

OurTime.com offers to its’ paid users an instant messaging system where you can initiate a live chat with other users who you would like to get to know better on a one-to-one basis. If you don’t have a lot of time and you want to instantly connect, the live chat option is the best one out there.

In addition, there’s also the regular messaging system available for these premium users, which allows you to read messages from other users, which have been sent already. If you see a message from somebody that you like and want to continue the conversation, you can reply to these messages and begin a dialogue with them through this same system.

You also won’t have to worry about whether or not your message has been read by another user because you’ll be able to get a confirmation from the website about whether or not your message has been read by the intended user or not.

  • ConnectMe
Ourtime

ConnectMe is another unique feature, which allows certain users the ability to mask their personal phone number or cell phone number but still be able to talk over the phone, text other users, and leave voice mails when they’re not around to answer your call.

  • Notify Me and Promote Me

With ‘Notify Me’ and ‘Promote Me’, you’ll be able to interact with the website directly so that it will be able to help you in your dating and relationship goals.

‘Notify Me’ is a special feature, which provides the user with a notification and an alert whenever a certain user you’re interested in logs-in and starts to use the website’s services. You can receive these alerts for up to seven days whether or not that person logs-in or not during that period.

In order to access this feature, you’ll need to purchase some coins. ‘Promote Me’ is a similar feature that allows OurTime.com to promote your profile to the top of the search results. By doing this, your profile will get more attention and more messages. You’ll be able to purchase this specific feature with tokens as well.

  • Virtual Gifts

If you want to express interest in another member, a good and direct way of doing that would be to send them a ‘virtual gift.’ These virtual gifts can be anything from a rose to a teddy bear to a gold necklace.

Obviously, these gifts aren’t real but they can be considered as nice gestures in wanting to get to know another member on a one-to-one basis. In order to buy these virtual gifts, you’ll need to buy some tokens as well.

Our Time Costs

In order to get the full experience of OurTime.com, it’s going to cost some money. The good news is that there are multiple plans available depending on what your budget is and how much you would like to spend on the membership.

You can find the latest membership costs and pricing levels at OurTime.com. The most recent update for prices of the different plans was April of 2016, which is relatively recent.

  • Best Value Plan

If you want to save some money but still get access to all of the updated features including full mobile access, the ‘Best Value’ plan may be the one for you.

In order to sign-up, you must commit to a subscription of at least six-months total. The cost of each week will cost about $4.50 and $18 per month total.

At the beginning of the membership period, you’ll be charged for the total cost of the membership, which should be about $108 for the six-months. It’s a cheaper option and you’ll still get full mobile access, profile highlighting, message read notifications, etc. included in this basic value plan.

  • Standard Plan

The ‘Standard Plan’ membership plan is the cheapest long-term option for a minimum of a six-month subscription commitment.

For each week, you’ll pay only $3.75, which adds up to only $15 per month. For this plan, you’ll also be billed for a one-time payment of $90 at the beginning of the membership subscription. You’ll get all of the main and additional features included in this plan as well as access to the mobile capabilities of OurTime.com.

  • Full Price Plan

The ‘Full Price’ plan is the most expensive option but also the shortest commitment at only a one-month minimum for a membership subscription. There’s a cost of $7.50 per week, which adds up to $30 total for one month. Even with the short commitment, you’ll still get access to both main and additional features but also full mobile access.

  • Tokens

These tokens are used on OurTime.com as an official virtual currency, which can be used to buy virtual gifts and to purchase other features that are premium.

In order to buy 25 tokens, it costs only $1. To buy 110 tokens, it will cost you $4 and to buy 280 tokens, it will cost $10 total.

In order to pay for your membership and the tokens, you can pay by credit or debit card as well as PayPal and checks through the mail system. All memberships will be renewed automatically at the end of the subscription period unless you manually change the settings to cancel the automatic renewal.

Pros and Cons

Pros:

  • All users can search for other members in their area instantly, without a paid subscription
  • The website is easy to use with helpful features.

Cons:

  • Many of the website’s features are not included for free members
  • Unable to search for users without creating your own profile first

You may also like our Senior People Meet review.

Have you ever signed up for OurTime.com? If yes, help other readers and let us know your experiences with this dating site.